I am using the Joy-Pi Note and I opened the Joy-Pi learning software already provided once to create a username and password. Everything was working. I then unplugged the computer and when I turned it on again the software wouldn't open. The task manager says the CPU usage goes up to 19% when I try to open the file but nothing happens. I tried removing the SD card and and putting it back in but that didn't work. I don't get any error message either. I don't know if it's a problem with the SD card or the file.
This is my first time using this software and using Raspberry.
Thank you
Gwendolyn
Gwendolyn K
17.06.24 09:26
Hello Gwendolyn,
I am very sorry for that. That should definetely not happen.
I would suggest reinstalling the operating system and the software. As you are saying that this is your first time using Raspberry, I assume you are not familiar with the installation process?
If this process is completed, you can start the software again. Don't worry, the first startup can take a while as the software will automatically install all required libraries.
If you encounter any further issues, don't hesitate asking. I will help you. 🙂
Best regards, Jens
Jens
18.06.24 08:59
Hello Jens,
Thank you for your quick response.
I put the command into a Terminal Window and it downloaded without any issues. It then asked to restart the computer which I did and I now have the Joy-Pi shortcut on the desktop. However when I click to open it, the charging icon appears for a couple seconds and then nothing happens.
I tried opening it with the file manager and it says : This text file 'Joy-Pi' seems to be an exectuable script. What do you want to do with it ? (with the possibility to execute, execute in terminal or open).
I tried all 3 options it gave me but nothing happenend.
I also can't download the version available on the Joy-It website as it's for Windows and I'm using Linux on the Joy-Pi Note.
Something I don't understand is that I managed to open Joy-Pi yesterday. I saw it download all the libraries too. But it won't open today.
Thank you for your help,
Gwendolyn K
Gwendolyn K
18.06.24 10:32
Update:
As I was trying to install diffrent versions of the Raspberry Pi OS on my SD card and putting it back into the Joy-Pi computer, it now opens with the welcome screen (see attached image) and then proceeds to just turn off. The welcome screen stays for a couple seconds and then the computer shuts down.
I tried with multiple version of the OS that are compatible with the Raspberry Pi 4 model B that I'm using (Raspberry Pi with desktop 32-bit, Raspberry Pi with desktop 64-bit,...), and this problem occurs each time.
Gwendolyn K
18.06.24 14:20
Hello Gwendolyn,
which exact version of the Raspberry Pi OS are you using? Which welcome screen do you see? Unfortunately I cannot view your attached screenshot.
Best regards, Jens
Jens
20.06.24 08:50
Hello Jens,
I ended up fixing my problem.
I downloaded the Raspberry Pi OS (Legacy) with desktop and recommended software 32-bit through the Raspberry Pi imager onto my SD card. When it was done installing I opened a Terminal Window and typed in the code to install Joy-Pi. It was done installing and rebooted my computer and then everything was working fine.
Thank you for your help !
Have a nice day,
Gwendolyn K
Gwendolyn K
20.06.24 09:55
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Gwendolyn K
17.06.24 09:26
Jens
18.06.24 08:59
Gwendolyn K
18.06.24 10:32
Gwendolyn K
18.06.24 14:20
Jens
20.06.24 08:50
Gwendolyn K
20.06.24 09:55